1. Introduction

Welcome to ShinyandSpotless (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://shinyandspotless.com (the “Site”) or use our carpet cleaning and upholstery cleaning services.
Company Information:
Business Name: ShinyandSpotless
Founded: 2025
Location: Sanford, FL, United States
Services: Carpet cleaning and upholstery cleaning
Website: https://shinyandspotless.com
Please read this Privacy Policy carefully. By accessing or using our Site or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Mailing address
Service address (if different from mailing address)
Payment information (processed through secure third-party payment processors)
Information provided through email communications
2.2 Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
IP address
Browser type and version
Operating system
Referring website
Pages viewed on our Site
Date and time of visits
Device identifiers
2.3 Cookies and Tracking Technologies
Our Site may use cookies, web beacons, and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the collected information for the following purposes:
Service Provision: To provide carpet cleaning and upholstery cleaning services
Communication: To respond to inquiries, schedule appointments, and provide customer support via phone, email, and other communication channels
Business Operations: To process payments, maintain records, and improve our services
Marketing: To send promotional materials via email (with your consent)
Legal Compliance: To comply with applicable laws and regulations
Website Improvement: To analyze website usage and optimize user experience

4. Third-Party Services

4.1 Website Hosting
Our website is hosted by iwebfusion.net. Please refer to their privacy policy for information about their data handling practices.
4.2 Search Engine Tools
We use the following tools to monitor and improve our website’s search engine visibility:
Google Search Console: To monitor website performance in Google search results
Bing Webmaster Tools: To monitor website performance in Bing search results
These tools may collect anonymized data about website traffic and performance.
4.3 Social Media
We maintain business profiles on the following social media platforms:
Facebook: Our Facebook business page may collect information according to Facebook’s privacy policy
Instagram: Our Instagram business profile may collect information according to Instagram’s privacy policy
When you interact with our social media profiles, your interactions are governed by the respective platform’s privacy policies.
4.4 Email Communications
We may use email service providers to send communications to our customers. These services may process your email address and communication preferences according to their own privacy policies.
4.5 Payment Processors
We use secure third-party payment processors to handle payment transactions. We do not store complete credit card information on our systems.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist in operating our business
Legal Requirements: When required by law, court order, or governmental authority
Business Protection: To protect our rights, property, or safety, or that of our customers or others
Business Transfers: In connection with any merger, acquisition, or sale of business assets

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:
Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications and email lists
Data Portability: Request transfer of your data to another service provider
To exercise these rights, please contact us using the information provided below.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
ShinyandSpotless
Email: info@shinyandspotless.com
Phone: 321 240 4238
Address: 2511 Pine Oak Trail, Sanford, FL
Website: https://shinyandspotless.com
For the fastest response to privacy-related inquiries, please email us with “Privacy Policy” in the subject line.